All of our items are made to order, so we do not accept returns unless the item arrives damaged in transit.
 

If your item is damaged in transit, we are happy to provide a replacement. To process this, we will require photographic evidence of the damage, including both the item and the packaging/box it was shipped in.
 

Please note: we do not cover or replace any broken parts caused by removal from sprues or damage incurred after delivery.
 

It is the responsibility of the customer to carefully review the photos on our website to ensure you understand exactly what you are purchasing before placing an order.
 

Customers must also be aware that all of our models are 3D printed (not injection moulded). As such, a degree of finishing work (such as filling and sanding) will be required before painting or assembly.

Any returns must be sent at the customer’s own cost. Refunds will only cover the price of the model itself and will not include the original postage costs.
 

Returned items will be inspected upon receipt and must be received in their original condition and packaging for a refund to be issued.